Call Center

Spurlink Contact Center

bpo1With a well-entrenched global delivery model, our BPO services are provided to clients from India, North America, Europe & West Africa.​ At Spurlink, we recognize that every company and every customer is different. That’s why the customer support and lead generation programs we develop are completely tailored to meet your unique needs. Our call center operations manages millions of customer interactions every year for different clients. We are customer oriented organization and tailor our programs to you exacting needs. STPL offers a combination of people and processes that will make your customer service program a success. We have facilities to handle both international and domestic calls. Our delivery centers have the latest security standards and redundancies in-built plus the advantage of multi – lingual staff to service customers globally.

“Spurlink” customer service representatives communicate 24 hours a day, 7 days a week, 365 days a year to take orders, fulfill literature and product requests, resolve problems, connect customers to dealers or deliver qualified lead generation. All the time helping to convert prospects into customers and promote the very best brand image to existing ones. Our contact center facility has more than 200 web-enabled seats for offering:

  • Inbound and outbound calling
  • Email services and communication
  • Electronic inquiry management
  • Fulfillment
  • Marketing research
  • Customer correspondence and feedback

Industry Experties

  • Banking & Financial Industry
  • Telecommunication
  • Gaming
  • Travel & Tourism
  • Health Care
  • Insurance
  • Retail
  • Transportation
  • Pharma
  • Global Media